We have the right to not touch or/and inspect the goods if we feel they are in an unsatisfactory condition. Please clean and wash item/s appropriately and according to our “How To Care for your Bathers” to a hygienic state. We will not accept any returns that have been soiled, or with make-up, or have spray tan marks.Please ensure that you package your return appropriately to prevent any damage to items in transit.So please adhere to our size guides or contact us for further assistance from our professional team. In your interest of personal hygiene, we do not return bikini bottoms or one pieces, once items have left our premises.Returned items must be accompanied by the original invoice so a refund or exchange can be processed.Items must not have been worn, damaged or washed.Swing tags, labels and hygiene protection sticker is intact.Goods are to be in a saleable condition, in their original packaging where applicable. ![]() ![]() If the following items and conditions are met we will gladly exchange or refund your purchase excluding postage. We want you to have a pleasant experience dealing with us. Your satisfaction is our priority, we want you to be happy with your purchase so please take the time to familiarise yourself with the conditions of our online sale. If it is an item that we cannot re-order – we will give you a refund immediately if it is an item we can re-order – we will inform you of the new delivery time frame and give you the choice of waiting or receiving a refund. Should this happen, we will notify you that day or the next business day that we will not be able to deliver the goods in the usual delivery period. ![]() Our stock is continuously updated however in some very rare instances another customer may have selected to purchase the same item as you at the same time. Please contact us via email at your order arrived damaged or if a packing error occurred please provide us with your order number, name, address, and a description of the problem. All you have to do is jump on and enter your tracking information. Your tracking number is located in your shipment confirmation email that you will receive. Please note that expected delivery times are based on information supplied by Australia Post and can be verified at. All orders placed on weekends and public holidays will be processed on the next available business day. Orders will be processed during normal AEST business hours between Monday and Friday. More remote areas may take additional days to arrive. In most cases this means 3-4 business days for delivery, and 5-7 days for International. We aim to have all orders shipped within 1-3 business days and you will receive an email notification confirming when your order is dispatched. Delivery to New Zealand can take from 3-10 days and is fully trackable. This means orders to NZ over $150.00 will incur a $10.00 delivery fee while orders under $150.00 will have a total delivery cost of $22.95. Typically most International postage is around $25.00.įor example: Postage to New Zealand uses Pack and Track and will incur an additional charge of $10.00. However, because delivery options vary you should request a quotation for a delivery price. Note that delivery may take longer to some rural areas. This means orders over $150.00 will incur a $5.00 delivery fee while orders under $150.00 will have a total delivery cost of $17.95.Įxpress orders are despatched through Express Post and are delivered the next day within the Express Post delivery network (refer Australia Post delivery terms). Express shippingĮxpress shipments will incur an additional $5.00 delivery charge. Please consider selecting the express shipping option if you require urgent delivery of your items. ![]() Delivery may take longer to some rural areas. Delivery is dependent on the Australia Post network but expect about 2 – 5 days. Most orders are dispatched within 1-3 days. Only valid Australian delivery addresses will be eligible for free standard shipping. Orders less than $150.00 will incur a $12.95 shipping fee (still trackable Parcel Post). Free trackable Parcel Post shipping for orders over $150.00.Įnjoy free trackable Parcel Post shipping for orders over $150.00 within Australia.
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